Deploily Plan Options
At Deploily, your service experience grows with the plan you choose.
Each option is designed to unlock the right level of support, ensuring your operations run smoothly at every stage of growth.
Infrastructure Management
Server management
- Basic server monitoring and maintenance
- Standard security updates and patches
- Scheduled backups (as agreed)
- General troubleshooting assistance
Kubernetes cluster
- Setup and management of Kubernetes environments
- Deployment and scaling of applications
- Cluster health monitoring and updates
- Support for containerized workloads
Application deployment
- Assistance with application setup and configuration
- Standard deployment to supported environments
- Updates and release management
- General troubleshooting during deployment
Load balancer
- Setup and configuration of load balancing services
- Traffic distribution and routing management
- SSL/TLS certificate support
- Basic monitoring and troubleshooting
Database Services
Database
- Setup and basic configuration of supported databases
- Regular updates and security patches
- Backup and restore assistance
- General perfrmance monitoring
Database admin tool
- Access to database administration interface
- User and permission management
- Query execution and data browsing
- General troubleshooting suppo
Domain & Security
Sub-domain
- Setup and configuration of sub-domains
- DNS record management
- SSL/TLS certificate integration
- General troubleshooting support
Full domain name (only for yearly subscriptions)
- Provision of one full domain name
- Assistance with domain setup and configuration
- DNS record management support
- Renewal guidance for yearly plans
Free SSL certificate
- Provision and installation of free SSL certificates
- Automatic renewal management
- HTTPS configuration for secure access
- Basic troubleshooting and support
Support & Assistance
Community Support
- Access to our Community Support
- Self-service (docs, forums)
- Self-Service Resources (Available 24/7)
- General guidance only
Standard Support
- All Community Support
- Ticket system inside the console
- Support by e-mail
- Business hours (Sun–Thu / 9AM:5PM)
Features activation assistance
- Guidance on enabling available features
- Support during initial configuration
- Verification of successful activation
- General troubleshooting if issues occur
Migration assistance
- Guidance for migrating applications or data
- Support during environment setup and transfer
- Verification of successful migration
- General troubleshooting during migration
Assistance with SATIM (Specific to TTK-EPay)
- Support for SATIM payment gateway integration
- Guidance on configuration and setup
- Assistance with transaction troubleshooting
- General support for TTK-EPay related issues
Backup & Recovery
Daily backup
- Automated daily data backups
- Secure storage of backup files
- Assistance with restore requests
- General monitoring of backup status
Weekly backup
- Scheduled weekly data backups
- Secure storage of backup files
- Assistance with restore requests
- General monitoring of backup status
Monitoring
Monitoring
- Continuous tracking of system performance
- Alerts for critical issues and downtime
- Resource usage monitoring (CPU, memory, storage)
- General reporting and troubleshooting support